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Configuring the Windows service account

“A service account is a user account that is created explicitly to provide a security context for services running on Windows Server operating systems. The security context determines the service's ability to access local and network resources. The Windows operating systems rely on services to run various features.”

Source: Microsoft Windows Service Accounts

With the above case, depending on which Shinydocs software is going to be installed. Services will be listed as follows:

  • Shinydocs-indexer

  • Shinydocs-visualizer

  • ShinyAutomatorService

Cognitive Suite

In order to gain a cognitive analysis of your file share, you will need a Windows Service account set up in Active Directory. This will allow the crawler to have access to the files on your file share(s) as well run as the service account on the server it is installed on.

Services Account used for the following services:

  • Shinydocs-indexer

  • Shinydocs-visualizer

Permissions for the account are as follows:

Permissions requirements for the server on which the Cognitive Toolkit is installed

Permissions requirements to the File Share

  • Read & Execute

  • Write

  • Allowed to run Windows Batch Files

  • Allowed to run Command Line executables

  • Read

If extracting PST files is required, the Service Account will need write access to the File Share to extract the data within the PST file.

Automator Service

The Automation Workflow uses the Cognitive Suite as its backbone. The same Service Account setup for the Cognitive Suite should be used for the Automator Service.

The Windows service account is the user account that the Automation Workflow service will run as. It is required as the credentials for the cognitive toolkit are encrypted to the user and not the machine. Additionally, it allows easier control of access to network shares, which you can’t do by logging on as a local system.

Services Account used for the following services:

  • ShinyAutomatorService

Additional Permissions for the account are as follows:

Read/Write Access to the following folders

  • Monitoring

  • Processing

  • Success

  • Unknown


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