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Configure Shinydocs Pro Control Center access in iManage

When Shinydocs Pro analyzes your iManage content, you'll see Export activity from the configured Shinydocs user. This process allows Shinydocs Pro to capture text data for searchability, PII identification, and various other analysis operations.


Shinydocs Pro supports iManage Server 10.2.x and higher for legacy iManage systems.

You must be an Administrator (NRTADMIN) in iManage Cloud to register an application. 

Requirements

Step 1 - iManage Set Up

Remember to record the account(s) you configure and the Shinydocs application Client ID noted below. 

  1. Log in to iManage as an Administrator account. 

  2. Follow iManage’s documentation for Adding a package manually (https://docs.imanage.com/cc-help/10.4.3/en-US/Adding_Apps.html#src-125070565_id-.AddingAppsv10.4.0-Configuringapackage

a) Application registration details 

iManage on-premises and private cloud customers

Name: Shinydocs  
Description: iManage analyzer 
Client ID: c0e5d05b-f8b8-4a26-afbf-4fa6953489da
API Secret: [prepopulated] or select Auto-Generate 
Publisher: Shinydocs Corporation 
Website: http://www.shinydocs.com  
Email: helpdesk@shinydocs.com 
Type: Native 

iManage multi-tenant customers

If you are a multi-tenant iManage customer, you will need to reach out to iManage support to register the application

b) In the Access step, select Custom 

Search for the account(s) or group that will be authorized to use this application. The accounts will only be for running analytics operations (data crawling). This user will later need to supply their username and password when setting up the source in Control Center. 

The iManage user must have these options configured in iManage Control Center

  • Is a virtual user

  • Has an email address

    • The email address does not need to be valid, but will be used for authentication.

c) Finish reviewing and approving the application registration.  

  1. Store the account name(s) you granted permission to use the app, the API Key, and API secret in a secure location. 

Step 2: Set up iManage Source in Shinydocs Pro

Once you have iManage configured, the next step is to add the source in Shinydocs Pro.

By default, iManage does not provide path information (crumbs) when gathering information about your iManage content. We have a new feature in early access that will allow Shinydocs Pro to get the crumbs from iManage during the Crawling content step. To enable this feature:

Note: Due to how iManage’s API works, additional API calls need to be made to get crumb information. This can greatly increase the time for the Crawling content step.

  1. Navigate to Shinydocs Pro Control Center flags page (https://localhost:9701/flags) in your browser
    IMPORTANT!
    You can break things in /flags! We do not recommend changing any setting on this page unless instructed to by Shinydocs.

  2. Enable Add iManage crumbs

    image-20241219-184826.png
    1. If you've previously analyzed an iManage source with Shinydocs Pro and now wish to include crumb data in your analysis, ensure the Advanced Sources Control flag is enabled in addition to Add iManage crumbs.

      image-20241219-185147.png
    2. If an analysis is currently running, you can let it finish or end it.

    3. Navigate to Sources > Select your iManage source title > click Re-crawl Only. Shinydocs Pro will only perform the Crawling content step and skip the other steps. The other steps will run in the next scheduled run.

      image-20241219-185420.png
    4. Allow the crawl to complete

  3. Now you will have a new field called crumbs in your catalog. You can enable this column along with many others with the View button.

  1. In Shinydocs Pro Control Center, click + Add Source

    1. If this is your first source, you will already be in the Add Source wizard

  2. Select iManage from the list of options

  3. Input the required connection information:

    image-20241219-190037.png
    1. Server:
      iManage cloud: https://cloudimanage.com
      iManage on premise/legacy cloud: https://yoururl.com

    2. Username: The username of the iManage account (must be an email address, even if it is invalid)

    3. Password: The password for the supplied account

    4. Client ID: c0e5d05b-f8b8-4a26-afbf-4fa6953489da (this is the client id for Shinydocs Pro from iManage, it is always the same)

  4. Click Next

  5. Now you can choose to analyze a specific iManage library, workspace, or folder using the moniker or ID.

    image-20241219-204701.png

    DEV!242 is an example value for a specific matter in iManage

    image-20241219-205019.png


    PROD is an example value for a library

  6. Click Start analysis to begin. Congratulations!

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