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There are too many children in this folder to display

Problem

When accessing a drive the error message pops up “There are too many children in this folder to display”

Solution

Follow these steps to increase the number of folders to display:

  1. Log into Shinydrive Admin

  2. Select Drives & Profiles

  3. Click on the Content Source

  4. Select Advanced Settings

  5. Change the value of Maximum number of items to display in a folder to a larger number (the default is 2000)

  6. Save

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