Log Locations for Shinydrive

These are the standard install locations. Your configuration may vary depending on where you installed the following products. It's always best to clear the logs first, then reproduce the issue so it is easier to find. 

Shinydrive Client

C:\Users\[USERNAME]\AppData\Roaming\shinydrive\logs

Tomcat 

64-Bit

C:\Program Files\Apache Software Foundation\Tomcat 8.5\logs

32-Bit

C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\logs

Shinydrive Server

C:\usr\local\shinydrive\logs

Content Server

C:\OPENTEXT\logs

Shinydrive Cognitive Toolkit

32-Bit

\shinydrive-suite\cognitive-toolkit\shiny-cognitive-x64\logs

64-Bit

\shinydrive-suite\cognitive-toolkit\shiny-cognitive-x86\logs

Shinydrive HPEL

C:\usr\local\shinydrive\shinydrive-server\logs\crawlers
Please note that shinydrive-server may be named differently if you changed the name of the .war file for the Shinydrive Server (default name is shinydrive-server.war)