Log Locations for Shinydrive
These are the standard install locations. Your configuration may vary depending on where you installed the following products. It's always best to clear the logs first, then reproduce the issue so it is easier to find.
Shinydrive Client
C:\Users\[USERNAME]\AppData\Roaming\shinydrive\logs
Tomcat
64-Bit
C:\Program Files\Apache Software Foundation\Tomcat 8.5\logs
32-Bit
C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\logs
Shinydrive Server
C:\usr\local\shinydrive\logs
Content Server
C:\OPENTEXT\logs
Shinydrive Cognitive Toolkit
32-Bit
\shinydrive-suite\cognitive-toolkit\shiny-cognitive-x64\logs
64-Bit
\shinydrive-suite\cognitive-toolkit\shiny-cognitive-x86\logs
Shinydrive HPEL
C:\usr\local\shinydrive\shinydrive-server\logs\crawlers
Please note that shinydrive-server may be named differently if you changed the name of the .war file for the Shinydrive Server (default name is shinydrive-server.war
)