Shinydrive and Shinydrive 365 Troubleshooting
Troubleshooting topics for Shinydrive and Shinydrive 365.
Troubleshooting End-user Issues
- Email added with Enterprise Connect not recognized as Email by Shinydrive
- Excel Files Are Not Autoreserving - Windows 10
- Files with no extension are not opening in Shinydrive
- I installed the Shinydrive Office Add-In but it's not showing up!
- My Shinydrive drive(s) disappear after 15-30 seconds of use (Location Is Not Available)
- No Folders Listed in Outlook
- Saving a PDF within Acrobat Reader appears to work, but nothing is saved
- Shinydrive Icon Overlays Do Not Display on Windows 11
- Shinydrive is not showing content in my drives
- Shinydrive is showing wrong Workspaces in SSO
- Shinydrive Multilingual object names
- Shinydrive Notifications Not Appearing in Action Center
- Windows Blue Screen (BSOD) When Renaming Files/Folders in Shinydrive
Troubleshooting Tips for Shinydrive
- Common Configuration Issues
- Configuring Advanced Logging
- Enabling UTF-8 Characters for the Shinydrive Web Client
- Limitations to be aware of with Shinydrive
- Log Locations for Shinydrive
- Sending Logs to Customer Support (Windows Client/Content Server)
- Using Event Viewer For Troubleshooting Application Crashes