Troubleshooting End-user Issues

These articles describe difficult situations Shinydrive end-users may encounter and how to resolve them.

Email added with Enterprise Connect not recognized as Email by Shinydrive

Excel Files Are Not Autoreserving - Windows 10

Files with no extension are not opening in Shinydrive

I installed the Shinydrive Office Add-In but it's not showing up!

My Shinydrive drive(s) disappear after 15-30 seconds of use (Location Is Not Available)

No Folders Listed in Outlook

Saving a PDF within Acrobat Reader appears to work, but nothing is saved

Shinydrive Icon Overlays Do Not Display on Windows 11

Shinydrive is not showing content in my drives

Shinydrive is showing wrong Workspaces in SSO

Shinydrive Multilingual object names

Shinydrive Notifications Not Appearing in Action Center

Windows Blue Screen (BSOD) When Renaming Files/Folders in Shinydrive

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