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Configuring Advanced Logging

Shinydrive includes a variety of logging capabilities to assist with advanced troubleshooting. Enabling and configuring logging is done per Profile in Shinydrive Admin.

Configuring Logging (Shinydrive 2.5.1 and later)

By default basic Shinydrive logging is enabled.

Shinydrive may generate a large amount of logs from any of the advanced logging options. It is recommended that these options only be enabled for a short period of time.

  1. Log into Shinydrive Admin

  2. Select the DRIVES & PROFILES menu item

  3. In the PROFILES section, select a profile

  4. Click the Advanced Settings link

  5. Scroll down to locate the Logging section

  6. Check one or more of the options in Advanced Logging

  7. Scroll down to the bottom of Advanced Settings and click the Done button

  8. Click the Save button for the profile

  9. To start generating the additional logging, disconnect and then reconnect to the Shinydrive Client

Advanced Logging Options



Enable Driver Logging

Captures detailed information about the Shinydrive driver behaviour

Log Find Files

Captures detailed information when the Shinydrive Client is retrieving children of a directory

Log Rest Api

Captures detailed information of commands that are sent from the Shinydrive Client to the Shinydrive Server

Log Unhandled Exceptions

Captures error details

Configuring Logging (Shinydrive 2.4.3 and earlier)

Once set to TRUE, Shinydrive may generate a large amount of logs. It is recommended that this key be reset to FALSE after a short period of time.

  1. Shutdown the Shinydrive Client

  2. Open Windows Registry (enter "regedit" in Windows Run)

  3. Navigate to HKEY_CURRENT_USER\Software\shinydrive

  4. If it does not exist, create a new STRING key called EnableDriverLogging

  5. Set the value to true

  6. Start the Shinydrive Client

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