Some of the most common desktop applications delete files as part of their normal save process. For example, PowerPoint and Excel create a temporary file, then delete the original file, and move a temp file into its place. Those apps fail to save if they can’t physically delete the file. Shinydrive cannot delete a Content Server document when an application tells it to delete it because version histories would be lost.
The “Deleted Items” per drive feature gives the user a window of time to recover a deleted item themselves if they need to. It also provides temporary storage for those pesky desktop apps that need to delete as part of their save process. When a user attempts to delete a file, it will be stored in the respective drive’s “Deleted Items”. Shinydrive will not delete the file until two minutes have elapsed. If it cannot be deleted a warning displays to the user.
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Log into the Shinydrive Admin panel
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Navigate to Drives and Profiles
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Select the drive with which you wish to use this feature.
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Select Advanced Settings
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Scroll to the Deleted Items Expiry section
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Update with the new value (in minutes)
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Save